Tel: 020 3750 0022

Policy Documents

The documents below apply to all Lifetime Pet Cover Policies. Please ensure you select the correct documents depending on your policy start / renewal date.

We have designed our policy documents to be easy to read whilst also providing all the relevant information you need to fully understand the terms of your policy.

We appreciate that these documents can be overwhelming, so if you're ever unsure about anything, please contact us on 020 3750 0022 or [email protected].

Some of our documents have more than one version and the one that applies to you will be determined by your policy start or renewal date. Please follow the guidance in the titles below to ensure you're reading the correct one.

Lifetime Pet Cover's Buster the beagle in his house

If your policy started on or after 02/12/2024, or renewed on or after 16/12/2024, please refer to the following documents:

Policy Wording
Insurance Product Information Document (IPID)
Terms of Business
Privacy Policy

If your policy started on or after 01/12/2023, or renewed on or after 15/12/2023, please refer to the following documents:

Policy Wording
Insurance Product Information Document (IPID)
Terms of Business
Privacy Policy

The following documents apply only to policy's that are paid for via monthly installments and started before 02/12/2024 or renewed before 16/12/2024:

Financing Your Insurance Premium
Premium Credit Ltd. Privacy Notice