You may be able to find the answer to your question on our FAQs page but, if you need help, our award winning customer service team are here to help you.
Our opening hours:
Monday to Friday: 9am - 5pm
Saturday and Sunday: Closed
Bank Holidays: Closed
Lifetime Pet Cover Limited, The Old Dairy, Western Court, Bishops Sutton, Alresford, Hampshire, SO24 0AA
All our policies include access to FirstVet which gives you unlimited 24/7 online veterinary consultations for your pet.
FirstVet is staffed by experienced UK-registered veterinarians, who provide triage and advice. The service runs 24 hours a day and 7 days a week, so whether you are at home, at the park, or hiking in the mountains, you can access professional advice for your pet wherever you are.
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